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Whenever you require support,
Dejai engineers and facilities are at hand - We help you build
a solid foundation for all future technology initiatives.
We'll help enable highly available, secure solutions that
can easily adapt to changing requirements and support your
mission-critical computing needs.
service
level agreements
To minimise unexpected problems,
Dejai offers Service Level Agreements which give you ongoing,
comprehensive support for key areas of your IT infrastructure.
Whether that is just a single server that you don't have the
skills in-house to manage effectively, a desktop standard
operating environment, or a complete outsourcing of all areas
of your IT network, Dejai have the experience and skills to
reduce your IT costs
vendor
warranty
Warranty is provided with all product
sold by Dejai, however, you also have the option to extend
and enhance the warranty coverage on hardware and software
purchased from Dejai - at an affordable price. Benefits include
fast response times to guard against downtime, easy access
to a consistent, expert level of support, alows you to select
the type and level of support that's right for your environment
Dejai values its relationships
with vendors and selects partners who are committed to developing
leading-edge and open technology.
help
desk
Operating 24 hours a day, the Dejai Helpdesk is a cost-effective
and convenient service that allows Dejai to begin trouble-shooting
your IT problems instantly.
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